GDPR Compliance

Last updated: 2 June 2026

Our Commitment to GDPR

jolly-glacier is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary for performing our property management services
• Legal Obligation: When we must process data to comply with legal requirements
• Legitimate Interests: When processing is necessary for our legitimate business interests

Your Rights Under GDPR

Right to Access

You have the right to request access to your personal data that we hold. We will provide a copy of your data within one month of your request.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purpose it was collected.

Right to Restriction

You can request restriction of processing your personal data in specific situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significant effects.

How to Exercise Your Rights

To exercise any of your rights under GDPR, please contact us at:

Email: [email protected]
Address: 42 Kensington Park Road, London W11 3BU, United Kingdom

We will respond to your request within one month. In complex cases, we may extend this period by two additional months.

Data Protection Officer

For matters related to data protection, you can contact our Data Protection Officer at the email address above.

International Data Transfers

We primarily process data within the United Kingdom and European Economic Area. If we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk

Updates to This Notice

We may update this GDPR compliance notice to reflect changes in our practices or legal requirements. Please check this page periodically for updates.